Return Policy

True Shot Gun Club wants your shopping experience to be the best in the business. For that reason we offer a 30 day satisfaction guarantee. If you are not completely satisfied with your order, simply return the unused/unworn item(s) including all original tags and packaging at your expense within 30 days of purchase for a full refund. Please read the details below as some restrictions apply. There is no need to contact True Shot Gun Club prior to returning an item as a return authorization number is not required. Just follow the instructions on the packing slip included with your order.



Sale Items

If you purchase an item from True Shot Gun Club while it is on sale and you are not completely satisfied, it may be returned within 30 days for a full refund. The merchandise must be unused/unworn and all original tags and packaging must be in tact to receive a refund.


Special Orders

If you wish to purchase a non-inventory or custom item from True Shot Gun Club we are happy to accommodate most cases. However, all Special Order sales are final. No exceptions.


Damaged Item

Prior to shipping, True Shot Gun Club inspects every item ordered to ensure quality and accuracy. If you receive a damaged item, you must contact True Shot Gun Club Customer Service within 3 days of receipt. Please keep the box and all packaging material as this will assist in expediting a replacement item.


Wrong / Defective Item

If you receive the wrong item please contact True Shot Gun Club Customer Service. If you receive an item with a manufacturer defect and it is within 30 days of purchase you may contact True Shot Gun Club Customer Service. If more than 30 days have passed please contact the manufacturer for technical support. Each brand True Shot Gun Club offers has a detailed website with contact and support information available. If you have any questions regarding a manufacturer's website or contact information, feel free to contact True Shot Gun Club Customer Service.


Promotions

If you receive a free gift with your purchase and decide to return your order, please send the free gift back with your return. Free Gifts which are not returned will be billed to you by deducting its’ value from your refund.


Exchanges

True Shot Gun Club has an easy exchange program. If you’ve ordered an item that doesn’t fit, feel, or look right follow these easy steps to exchange the item. Simply login to your account and place a new order for the item you need. Due to the rapid changes in True Shot Gun Club’s inventory it is best to place a new order as soon as possible to ensure availability. At your convenience, return the item you don’t want for a full refund. Our mailing address is located on the bottom of the packing slip received with your order. Keep in mind you have 30 days to return an item. Once the returned item is received by True Shot Gun Club, a refund is applied and your exchange is complete.


Refunds

True Shot Gun Club processes refunds once your returned item(s) have been received and inspected by our returns department.

 

Mail your return to: 
True Shot Gun Club (Attention: Returns)
1930 E 3rd Street, Suite 22

Tempe, AZ 85281


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