FAQ

BASIC ORDERING QUESTIONS

Nope, feel free to order anything you want in any quantity you want.

PAYMENT METHOD QUESTIONS

We accept American Express, Discover, MasterCard, and Visa. When you fill out the payment information on your order you will need to provide the complete credit card number, expiration date, credit card security code, and the full name of the person the card is issued to.

Sales tax will be charged for States that require it for online sales.

We currently do not accept PayPal, if you want to wire funds to our bank, please call us so we can set this up for you.

RETURNING AN ITEM QUESTIONS

You may return any product as long as it has not been used/worn in the original packaging within 30 days of purchase.

We prefer FedEx, but feel free to use any company you wish that allows ammunition shipping. We recommend that you add adequate insurance to cover any items you are returning to us.

No, all sales are final on special order items.

No, we keep it simple. All you need to do is fill out the Return Merchandise Form along with a copy of the order and mail the merchandise back to:

True Shot Gun Club (Attention: Returns)
1950 E 3rd Street, Suite 103

Tempe, AZ 85281

If an item was sent to you in error by True Shot Gun Club, we will reimburse you for return shipping. If True Shot Gun Club sent the correct item but you find out it’s not what you need, return shipping is your responsibility.

CREDIT ON RETURN QUESTIONS

No. We do not hold credit on return merchandise. You will be issued a refund check or credit will be applied to the credit card which was originally billed.

WEBSITE SECURITY QUESTIONS

We want to make sure your personal information is safe and secure. To that end we safeguard sensitive information, like your credit card by using encrypting technology and using a secure gateway to process your credit card. Furthermore, only employees who need your information to complete a specific task will have access to your information. We do not sell your information to any third parties. Our servers, where personal information is stored are kept in a secure environment. If you have any questions or concerns about your security or this policy, please call us at (888)736-6587.

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